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![]() ![]() We have a specialized remove tool for this very moment. A message similar to ‘An old version detected, you are unable to install the new version’ keeps pop-up when you try to start a new install then. This issue occasionally appears when user try to re-install the product, but some traces of previous installation in Windows registry has not been completely removed after a normal uninstall. ![]() The files can be found in root directory of the installation path. This error can be easily solved by downloading a new copy of EaseUS Todo Backup to another computer, and install the product on there to gain a fresh version of the required files, then simply transferring the lost file to current machine where EaseUS Todo Backup need to be removed and try to uninstall again by running ' unins000.exe' or starting from Windows Control Panel. If either of the files loses, a message like ‘XXX file is lost’ appears and prevent the process from completing. For enterprise edition, the Import/Export Task function is easy to back up your task.įile ‘ unins000.dat’ and ‘ unins000.msg’ are important to run an auto uninstall process under Windows. ![]() ![]() To avoid the backup task is lost by other case, it is suggested to locate the schedule folder under the installation directory and then copy it to another place as a backup. In most case, the backup task will not be lost if you just uninstall and then reinstall it. This article offers some methods for troubleshooting common uninstall issues.īackup/export task setting before uninstalling Sometimes, an uninstall process of EaseUS Todo Backup may get stuck due to necessary files lost or insufficient Windows Registry access permission. ![]()
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